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‘Jago Grahak Jago’ Campaign

The Ministry of Consumer Affairs, Food and Public Distribution, Department of Consumer Affairs, Government of India had recently released an advertisement under the ‘Jago Grahak Jago’ campaign.

The advertisement noted: "Planning to buy your dream house! Sayani Rani says… Check -

  • Track Record of the Builder
  • Clear Land Ownership
  • Approved Master Plan
  • Sanctioned Building / Floor Plan
  • Details of Carpet Area, Built up area & Super Built area
  • Terms of the Agreement allotment with respect to: *Forfeiture *Handing over possession and remedies in case of delay *Composition of the total cost *Provision of cost escalation
  • Provision for Services: Electricity / Water / Sewerage / Drainage / Roads / Parking etc.
  • Maintenance Charges
  • Completion Schedule and Possession Date
  • Post Construction Warranties
  • Grievance Redressal Mechanism."

The advertisement also contained the following telephone numbers on which the consumers can call:

National Consumer Helpline No. (1800-11-4000) Toll Free from BSNL / MTNL lines.


011-27662955, 56, 57, 58 (Normal Call Charges Apply)
Timings: 9.30 am to 5.30 pm – Monday to Saturday


Hope this campaign educates the home buyers on what to check for before buying a house or apartment in India.

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